Restaurant Manager

Restaurant Manager

• Permanent Role
• $70-80K PA
• Canberra ACT

POSITION:

Full-time Restaurant Manager position available in Canberra, ACT 2601.

SKILLS:

Must have at least a relevant Diploma + 3 years of relevant work experience.

RESPONSIBILITIES:

The role of the Restaurant Manager is to effectively lead and coordinate all aspects of the restaurant’s operations ensuring smooth day-to-day operations and driving the restaurant’s success. The role encompasses a wide range of tasks that require effective leadership, coordination, and a keen eye for detail.

REPORTING:

Reports to the General Manager.

DUTIES:

• Shift management by ensuring all shifts deliver extraordinary service standards.
• Being responsible for the company’s culture and values.
• Always maintaining the highest level of customer satisfaction.
• Forecasting and achieving agreed revenue targets with Company Executive.
• Development and implementation of quality and service standards.
• Development and implementation of cleaning and maintenance schedules.
• Development and maintenance of standard operating procedures for all restaurant procedures and for sequence of service.
• Recruitment and induction of all staff ensuring extraordinary standards are always met.
• Development and maintenance of staffing structure including roles and job descriptions for any supervisory or lower-level positions.
• Responsible for long term staffing strategies.
• Design and implement staff training programs with ongoing product. knowledge and sales training to maximise sales and increase average spend.
• Updating the food menu and beverage list when any changes are made and ensuring all descriptions are 100% accurate.
• Conducting staff briefings.
• Responsible for managing the roster for the service and signing the team off as necessary.
• Ensure correct operation and balancing of cash POS systems including daily and weekly reporting.
• Implementation and maintenance of POS systems and software.
• Responsible for the opening and closing of the venue.
• Checking and returning all messages and emails in a timely manner.
• Assist in the planning for future development of facilities and service improvements.
• Identifying trends and creating opportunities to maximise the business revenue.
• Collaborating with the marketing team and contributing to the development and implementation of marketing strategies to attract customers and increase brand visibility.
• Staying updated on industry trends, new culinary techniques, and customers preferences.
• Collaborating with the kitchen staff to develop and update the menu based on customer preferences, seasonal availability, profitability, and possible promotions or specials.
• Ensuring compliance with health and safety regulations by enforcing food safety standards, maintaining cleanliness and hygiene in the restaurant, conducting regular inspections, and implementing proper training for staff
• Ensuring appropriate and necessary disciplinary action is taken for breaches of company policy.
• Establishing and maintaining relationships with vendors and suppliers, negotiating contracts, and ensuring timely and quality delivering of products.
• Increasing sales at all opportunities through customer service, staff practising up-selling and cross-selling techniques.
• Provide weekly financial performance reports and suggestions to reach required company targets.
• Maintaining prime costs (COGS plus staffing costs) of no more than 65% of gross venue sales.
• Creating a harmonious team-orientated environment amongst all staff within venue
• Grooming others to carry out your role in times of your absence. Ensuring the most suitably qualified person is appointed in the event of your absence or vacancy.

ADDITIONAL SKILLS:

• Strong leadership skills and the ability to manage a team.
• Effective communication skills.
• Strong problem-solving skills with the ability to ‘think on your feet’ while still making informed decisions.
• Ability to work efficiently in a high pressure, busy environment.
• Exceptional customer service.
• Strong organisational and time management skills.
• A solid understanding of financial operations.
• Strong understanding of culinary techniques.

SALARY:

$70,000 - $80,000 based on experience.

TO APPLY:

Applications in Word format should be forwarded to us by clicking the ‘Apply’ button below.