Retail Supervisor

Retail Supervisor

• Permanent Role
• $65-75K PA
• Paddy’s Green QLD

POSITION

Full time position for a Retail Supervisor in Paddy’s Green, Mareeba QLD 4880.

SKILLS

Have at least a relevant AQF Certificate II or above and at least 12 months of relevant work experience.

RESONSIBILTIIES

The Retail Supervisor is responsible for overseeing the daily operations of the store, ensuring customers receive excellent service and high-quality products. This role includes supervising staff, handling customer inquiries, maintaining stock levels, and ensuring the store operates efficiently and profitably.

DUTIES

You will need to undertake the following duties:

• Deliver excellent customer service, maintain high standards and promptly address inquiries and complaints regarding products and services.
• Provide staff with guidance on handling complex and challenging sales situations.
• Organise and oversee work schedules, ensuring efficient task delegation.
• Assist in the recruitment and training of new staff, promoting team growth and ensuring smooth transition into the team and workflows.
• Resolve staff grievances and foster a positive work environment.
• Regularly monitor stock levels, take inventory of goods and place orders for new stock to avoid shortages and maintain optimal inventory.
• Ensure products are well stocked and displayed correctly.
• Ensure all goods and services are correctly priced.
• Maintain a high standard of store organisation and cleanliness.
• Enforce safety and security procedures to ensure a safe shopping and working environment.
• Monitor sales performance, identify operational challenges or inefficiencies and recommend and implement solutions to optimise store operations.

SALARY

$65,000 - $75,000 per annum based on experience.

TO APPLY

Applications in Word format should be forwarded to us by clicking the ‘Apply’ button below.