Cafe/Restaurant Manager

Cafe/Restaurant Manager

• Permanent Role
• $65-75K PA
• Yorkeys Knob QLD

POSITION:

We have a position available for a full-time Cafe/Restaurant Manager in Yorkeys Knob, QLD 4878.

SKILLS:

The role requires you to hold at least a relevant AQF Diploma and 2 years of relevant fulltime work experience.

At least three years of fulltime work experience may substitute for the formal qualification listed above.

RESPONSIBILITIES:

The role of the Cafe/Restaurant Manager is to effectively lead and coordinate all aspects of the restaurant’s operations ensuring smooth day-to-day operations and driving our success. The role encompasses a wide range of tasks that require effective leadership, coordination, and a keen eye for detail.

TASKS:

• Create and manage staff schedules to ensure adequate coverage during peak and off-peak hours.
• Monitor food preparation and presentation to ensure high standards of quality and consistency.
• Develop and implement promotional activities to attract customers and increase sales.
• Oversee cash register operations, handle daily cash flows, and ensure banking is done accurately.
• May organise reservations, greet guests and help take orders when required.
• Address customer complaints and resolve any issues that arise in a professional manner.
• Build and maintain relationships with suppliers to ensure timely delivery and quality of goods.
• Monitor and control operational costs to maintain profitability, including labour and food costs.
• Foster a positive work environment by motivating staff and providing opportunities for career growth.
• Supervise and train waiting and kitchen staff on health, safety, and customer service practices.
• Ensure that customer service standards are consistently met and exceeded through checking in with customers, providing a memorable experience.
• Plan and develop menus in collaboration with Chefs. Including making recommendations regarding the addition of new Vietnamese dishes and/or adjusting current menus where possible.
• Arrange and organise special events or functions at our venue.
• Explaining and promoting our Vietnamese cuisine to customers.

ADDITIONAL SKILLS:

• Strong leadership skills and the ability to manage a team
• Effective communication skills
• Strong problem-solving skills with the ability to ‘think on your feet’ while still making informed decisions
• Ability to work efficiently in a high pressure, busy environment
• Exceptional customer service
• Strong organisational and time management skills
• Thorough understanding of financial operations
• Barista experience, including knowledge of preparing a Vietnamese coffee and tea, is an advantage
• Must have good knowledge, understanding and skill in preparing and serving Vietnamese cuisine and various types of drinks

SALARY:

The salary offers an annual salary of $65,000 - $75,000 negotiated based on your experience.

TO APPLY:

Applications in Word format should be forwarded to us by clicking the ‘Apply’ button below.