Restaurant Supervisor

Restaurant Supervisor

• Permanent Role
• $65-75K PA
• Cairns QLD

Position

Full-time position for a Restaurant Supervisor is available in Cairns 4870 QLD.

Skills

You must have at least a relevant AQF Cert IV or above + 12 months of relevant employment experience.

Responsibilities

The role of Restaurant Supervisor is to supervise, coordinate and train food and beverage staff and ensure a high level of customer service is delivered to guests.

Duties

• Supervise the operations of restaurant and lead the team to ensure smooth daily trade.
• Supervise and train staff, assist in the induction and training of all food and beverage staff ensuring all competencies are met.
• Monitoring staff rosters, performance and resolving any grievances.
• Plan daily work schedules and inform staff of timing and priorities of work tasks whilst dealing with problems as they arise to minimise the impact on scheduled work.
• Provide a high level of customer service by leading a team to take reservations, greet, acknowledge each guest in a friendly manner and handle customer complaints positively.
• Supervise the financial aspects of the restaurant including receipting payments, refunds, and cash handling.
• Ensuring dining facilities are clean, functional and of suitable appearance.
• Encourage safe work practices according to our policies and procedures.
• Create a positive culture through irreverence and empathetic engagements.

Additional attributes

• Have strong organisational skills and ability to cope under high pressure.
• Have the ability and flexibility to work across our rostering system.
• Communicate with the other team members efficiently and effectively.
• Be able to motivate and train our team to provide a high standard serviceto our customers.
• Have a passion for hospitality industry.

Salary

Annual salary of $65,000 - $75,000 based on experience.

TO APPLY

Applications in Word format should be forwarded to us by clicking the ‘Apply’ button below.