Restaurant Supervisor

Restaurant Supervisor

• Permanent Role
• $65 - $75k PA
• Palm Cove QLD

POSITION

Full time position available for a Restaurant Supervisor in Palm Cove, QLD 4879.

SKILLS

The role requires you to hold at least a relevant AQF Certificate IV or above and at least 12 months of relevant employment experience.

RESPONSIBILITIES

• Oversee the daily operations of the restaurant to ensure efficient and smooth service delivery.
• Supervise, induct, and train food and beverage staff, ensuring all required competencies and service standards are met.
• Manage staff performance, including rostering, monitoring productivity, and addressing grievances or disciplinary matters.
• Plan and coordinate daily work schedules, allocate tasks, and adjust priorities as required to minimise disruption to operations.
• Liaise regularly with business owners, managers, and team members to ensure clear communication and carry out any instructions from Management.
• Deliver a high standard of customer service, including managing reservations, welcoming guests, and resolving customer complaints in a professional and positive manner.
• Handle cash transactions accurately and responsibly.
• Complete end-of-day reporting, including staff cost and beverage cost monitoring and analysis.
• Prepare and present food and beverage displays, including daily specials and promotional items.
• Prepare and serve a wide range of beverages, including specialty and mixed drinks.
• Promote, practice, and enforce workplace health and safety (OH&S) procedures, actively contributing to quality improvement initiatives.
• Coordinate and manage emergency responses in accordance with café emergency and evacuation procedures.
• Ensure all areas of the premises and equipment are maintained in a clean, safe, and hygienic condition.
• Monitor and enforce compliance with liquor licensing laws, ensuring staff adherence and addressing patron breaches promptly.
• Maintain accurate accounting and operational records in accordance with relevant industry standards.
• Monitor stock usage and ensure adequate inventory levels are maintained across all areas of the establishment.
• Perform other incidental or related duties as directed by management.

ADDITIONAL ATTRIBUTES

• Strong customer service skills
• Conflict resolution skills
• Be able to lead by example at all times
• Effective communication n skills
• The ability to multitask while keeping a high level of attention to detail

SALARY

$65,000 - $75,000 per annum based on experience.

TO APPLY

Applications in Word format should be forwarded to us by clicking the ‘Apply’ button below.