Business Support Officer

Business Support Officer

Temporary Business Support Officer role with a State Government Department – great hourly rate and immediate start.

The Opportunity

A State Government Department is seeking a reliable and detail-focused Business Support Officer to join their team on a temporary basis. This role will provide critical administrative and customer service support during a high-volume period, assisting with end-of-year processing and operational workloads.

Working in a fast-paced, KPI-driven environment, you will manage correspondence, support service delivery, and ensure information is accurately recorded and actioned. This is an excellent opportunity for an experienced administrator who thrives under pressure and takes pride in delivering high-quality outcomes.

What’s On Offer

• Temporary role with a State Government Department
• Great hourly rate
• Townsville-based position
• Fast-paced and supportive team environment
• Opportunity to contribute during a critical operational period

About the Role

Key responsibilities include:

• Providing administrative support during peak operational periods, including end-of-year processing
• Monitoring and managing internal and external correspondence within required timeframes
• Handling incoming and outgoing telephone calls and responding to enquiries
• Supporting service delivery within a KPI-driven environment
• Building and maintaining relationships with internal teams, suppliers, and stakeholders
• Ensuring customer satisfaction through timely and effective service outcomes
• Preparing and maintaining accurate documentation, reports, and system records
• Updating and managing information systems, including Ellipse and Microsoft Office
• Contributing positively to team culture and supporting recurring administrative tasks

About You

You are an organised and proactive administration professional who enjoys working in a fast-paced environment and delivering high-quality support.

You will bring:

• Previous administration experience
• Strong attention to detail and accuracy
• Intermediate to advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to manage multiple tasks and meet deadlines
• Strong communication and customer service skills
• Ability to work effectively in a KPI-driven environment
• Professional approach with a positive and team-focused attitude
• Current open Driver’s Licence (essential)

To Apply

Applications should be forwarded by clicking the 'Apply' button below. For a confidential discussion you are welcome to call Brendon Dyer on (07) 4034 5000.

To be eligible to apply for this job, you must be an Australian or New Zealand citizen or have an appropriate visa to be able to live and work in Australia.

About Us

With offices in Cairns and Townsville, Precruitment is Regional Queensland's leading recruitment consultancy, specialising in permanent and temporary roles. With a focus on administration and professional talent, we are selected suppliers to local businesses, Queensland Government, Government Owned Corporations and Local Government. We have a broad client base throughout Regional, North and Western Queensland.

Job Ref# 5335

Not the right role for you? Call us on (07) 4034 5000 for a confidential chat about other opportunities.