Business Support Officer AO3/1 Ref #EnAPP260521013953

AO3/1 Business Support Officer

The Opportunity
An excellent opportunity is available for an experienced and motivated Business Support Officer to join a well-established Queensland Government team delivering essential building, construction and maintenance services across the region.

This role is ideal for someone who enjoys administration, thrives in a structured environment, and takes pride in delivering accurate, high-quality support. You will play a key role in ensuring smooth day-to-day business operations by providing administration support, maintaining records, responding to customer enquiries, and assisting internal teams with efficient service delivery.

Working as part of a collaborative and professional team, this position will suit someone who enjoys recurring administrative work, can manage competing priorities, and brings a positive, team-focused attitude.

What’s On Offer
• Full-time temporary assignment – 36.25 hours per week
• Competitive AO3 hourly rate + superannuation
• Government opportunity with reputable organisation
• Cairns based role
• Exposure to property, maintenance and infrastructure support operations
• Supportive and collaborative team environment
• Opportunity to gain experience within Queensland Government

About the Role
Key responsibilities include:
• Deliver high-quality customer service to internal and external stakeholders
• Prepare accurate documentation, reports, correspondence and business records
• Maintain and update information systems including Ellipse and Microsoft Office applications
• Provide administrative support across daily business operations
• Manage incoming enquiries and appropriately escalate matters when required
• Support senior staff during periods of absence by ensuring business continuity
• Develop, maintain and improve administrative procedures, manuals and registers
• Assist with records management, data entry and document control
• Coordinate recurring administrative tasks within required timeframes
• Contribute positively to team culture and continuous improvement initiatives

About You
You are an organised and detail-oriented administration professional who enjoys working in a busy support environment. You take initiative, communicate professionally, and can confidently manage routine processes while remaining adaptable to changing priorities.

You will bring:
• Previous administration or business support experience
• Strong customer service and stakeholder communication skills
• High attention to detail and accuracy in document preparation and record keeping
• Ability to manage multiple tasks and meet deadlines
• A proactive and flexible approach to changing priorities
• Strong team collaboration skills with the ability to work independently when required
• Current unrestricted driver licence
• Ability to commit to full-time hours (36.25 hours per week)
• Strong Microsoft Office skills including Outlook, Teams, Excel and Word
• Previous Ellipse experience highly regarded but not essential

To Apply
Applications should be forwarded by clicking the 'Apply' button below. For a confidential discussion, you are welcome to call Brendon Dyer on (07) 4034 5000.

To be eligible to apply for this job, you must be an Australian or New Zealand citizen or have an appropriate visa to live and work in Australia.

About Us
With Head Office in Cairns and offices in Townsville and Brisbane. We specialise in professional, administration, engineering and industrial recruitment, permanent and temporary placements for both commercial and government enterprise. We are proud to connect great people with meaningful careers.
Speak to the professionals who live and work in Queensland Regions. Lifestyle and Career – you can have it all!

Job Ref # 5393

Not the right role for you? Call us on (07) 4034 5000 for a confidential chat about other opportunities.